New Roots Supported Living
Supporting Lives,
Growing Futures
Safe, secure homes and personalised support that help vulnerable adults rebuild independence and thrive.
A place to belong
At New Roots, we believe everyone deserves a safe place to call home — and the support to build a future. We provide quality supported accommodation alongside tailored, person-centred support, helping people manage a tenancy, regain confidence and take real steps toward independent living.
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A place to belong. A life to thrive.
What we do
Homes that feel like home, support that meets the person.
Safe & Supported Living
Quality, well-maintained homes in welcoming neighbourhoods, with safety and security built in. Single-occupancy rooms and shared spaces designed to feel like home — a calm, stable base to settle and grow from.
Compassionate, Person-Centred Care
Highly trained staff work one-to-one with each resident on a personalised support plan covering wellbeing, daily living and personal goals — always with dignity, choice and respect at the heart of it.
Empowering Independence
Practical help to build the everyday skills for independent living — then a planned, confident move-on when the time is right. We grow roots so people can stand on their own.
How support works
Tailored support, built around the individual.
Everyone's plan looks different. These are the everyday building blocks our team supports people with — at whatever pace works for them.
See the full referral journey- Maintaining and managing a tenancy
- Daily living tasks — cooking, cleaning, shopping
- Managing finances — budgeting and benefits
- Dealing with correspondence and appointments
- Maintaining health, safety and security
- Mental-health support and signposting to counselling
- Building positive relationships and community involvement
- Developing hobbies, interests and confidence
- Access to training, education and employment support
- Planning a successful, sustainable move-on
Who we support
Support for adults ready to build a more independent life.
We support adults aged 18 and over who need help to maintain a tenancy and live independently. Whatever someone's story, we meet them with respect and a plan to move forward.
People experiencing homelessness
Or at risk of it — needing a safe, stable place to start again.
People with mental-health needs
Low-to-medium support to stay well and sustain a tenancy.
Young people leaving care
A supported step into adulthood and independent living.
Needing support to sustain a tenancy
Practical, person-centred help to keep a home for the long term.
Why choose New Roots
The values that hold everything we do together.
Compassion
We lead with kindness and really listen, every single day.
Respect & Dignity
Every person is met with choice, privacy and respect.
Safety
Secure, well-kept homes where people genuinely feel safe.
Independence
We build skills and confidence for life beyond support.
Community
Connection and belonging in welcoming neighbourhoods.
Hope
A real plan and a brighter future to move toward.
Referrals & Eligibility
We accept referrals from local authorities, support services and partners — and we welcome self-referrals. Once we receive an enquiry, we arrange a relaxed viewing, assess support needs, and confirm the outcome quickly.
- Aged 18+ and needs support to manage a tenancy
- Partner referrals and self-referrals both welcome
- Relaxed viewing, needs assessment, quick outcome
For Landlords
Have a property to lease? We work with private landlords to provide good homes for people who need them — and make it completely hassle-free for you.
- Guaranteed rent, no void periods
- Utilities & council tax handled
- Fully managed, regular inspections
- Maintenance taken care of
- No agent or tenant-finding fees
- A multi-year lease for peace of mind
Reflections
Voices from the people we work with.
Having my own front door again changed everything. The team never gave up on me, and for the first time in years I feel settled and safe.
James M.
Supported tenant
Questions, answered
Frequently asked questions
Supported living combines a place to live with personalised support, helping adults manage a tenancy and build the skills and confidence to live as independently as possible — in their own home rather than an institutional setting.
We support adults aged 18 and over who need help to maintain a tenancy and live independently. We welcome referrals from local authorities, support services and partners, as well as self-referrals.
Use the contact form (or call us) with a few details about the person and their needs. We arrange a relaxed viewing, assess support needs, and confirm the outcome quickly. Where accommodation is available, move-in can be arranged promptly.
In supported living, rent and eligible housing costs are typically met through Housing Benefit, while the support element is usually commissioned or funded via the local authority following a needs assessment. Exact arrangements vary by individual, and there is no direct cost to residents for the support we provide.
There is no fixed end date — support is built around the individual. We focus on a planned, confident move-on when the time is right for that person. Most people stay with us between 12 and 24 months.
Get in touch and select “I’m a landlord”. We offer fully managed leases with rent paid, utilities and council tax handled, regular inspections and maintenance covered, and no agent or tenant-finding fees on a 3–5 year lease.
Get in touch
Let's find the right next step, together.
Whether you're making a referral, enquiring for someone you care about, or you're a landlord with a property to lease — we'd love to hear from you.
Go to the full contact pageSend us a message
We aim to reply within one working day.
Thanks — we’ll be in touch soon.
Your message is on its way. If it’s urgent, call us on 07832 882394.